Refund Policy

Use of this policy

Use of this website is governed by this policy and is applicable on all invoices, quotations, email, phone calls, etc. Moreover, ContentProz® may at any time revise the above Terms and Condition of the Legal Notice, Refund Policy or Privacy Policy by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the current Terms and Conditions to which you are bound.

The information provided at this Site is not guaranteed as to its accuracy, veracity or otherwise, and may change with no prior notice to any user of the Site. ContentProz® hereby expressly disclaims any responsibility or liability for its failure to provide any information to any user.

If you have any questions about Refund Policy, please contact ContentProz®



Our Refund Policy

At ContentProz, our prime objective remains the ultimate satisfaction of our clients, irrespective of the type of quality product/service they acquire from us. Occasionally however, there might arise some issues where our valued customers have to go as far as order refund or cancellation. Details in this regard are furnished below for different services, in order to help you better understand our refund policy.

100% refund is applicable only in the following conditions:

Payment mistake on our part (identical orders, double payments, etc)

If there is any type of negligence on our part to assign a relevant resource corresponding to your order within due time.

CUSTOM ORDERS

Our Refund Policy applies to Custom Orders as:

70% of refund if an order has not been subject to any type of proceedings at our end

Any order, working upon that involves processing on any 3rd party website, like article publishing, blog commenting, social bookmarking etc, will not enjoy any kind of refund whatsoever, once the process is initiated.

Article Writing

70% refund if awaiting details
50% refund if order has not been assigned to a resource
25% refund if order has been assigned to a resource
No refund applies if none of the above complies

UAW Article Writing

70% refund if awaiting details
50% refund if order has not assigned to a resource
25% refund if order has been assigned to a resource
No refund applies if none of the above complies

Article Submission

70% refund if awaiting details
50% refund if order has not been assigned to a resource
25% refund if order has been assigned to a resource
In rare case of our inability to successfully submit your article to the listed publisher, your order would be marked for article submission on other directories
No refund applies if none of the above complies

Hub Pages

70% refund if awaiting details
50% refund if order has not been assigned to a resource
25% refund if order has been assigned to a resource
No refund applies if none of the above complies

Blog Writing

70% refund if awaiting details
50% refund if order has not been assigned to a resource
25% refund if order has been assigned to a resource
No refund applies if none of the above complies

Blog Management

70% refund if awaiting details
50% refund if order has not been assigned to a resource
25% refund if order has been assigned to a resource
No refund applies if none of the above complies

Blog Setup

70% refund if order has not been assigned to a resource
25% refund if the sample order has been delivered to you by us
No refund applies if none of the above complies

Press Release Writing

70% refund if awaiting details
50% refund if order has not been assigned to a resource
25% refund if order has been assigned to a resource
No refund applies if none of the above complies

Press Release Distribution

70% refund if submission process has not been started
In rare case of our inability to successfully submit your PR to the listed distributor, your order would be marked for submission on alternate distribution channels
No refund applies if none of the above complies

Web Content Writing

70% refund if awaiting details
50% refund if order has not been assigned to a resource
25% refund if order has been assigned to a resource
No refund applies if none of the above complies

Web Content Management

70% refund if awaiting details
50% refund if order has not been assigned to a resource
25% refund if order has been assigned to a resource
No refund applies if none of the above complies

Web Page Designing

70% refund if order has not been assigned to a resource
25% refund if the sample order has been delivered to you by us
No refund applies if none of the above complies

Keyword Research

SEO Strategy

Code Optimization

Link Building

PPC Marketing

Refund policy at ContentProz is not conferred to any of the SEO Services stated above, since these need to be purchased 30 days in advance. If you are engaged in recurring bill payment method for SEO Services, you may cancel it anytime. There would be, however, no refund arrangements for current month. Consequently, your cancellation in this regard would stop incurrence of any new charges. Our services, nevertheless, would be delivered to you as promised till the expiry of current payment period.

eBook Writing

70% refund if awaiting details
50% refund if order has not been assigned to a resource
25% refund if order has been assigned to a resource
No refund applies if none of the above complies

eBook Publishing

70% refund if submission process has not been started
In rare case of our inability to successfully submit your eBook to the listed publisher, your order would be marked for submission to alternate publishing channels
No refund applies if none of the above complies

Logo Design

70% refund if awaiting details
50% refund if order has not been assigned to a resource
No refund applies if none of the above complies

Website Design

70% refund if awaiting details
50% refund if order has not been assigned to a resource
No refund applies if none of the above complies

Social Media Strategy

70% refund if awaiting details
50% refund if order has not been assigned to a resource
No refund applies if none of the above complies

Social Media Marketing

70% refund if awaiting details
50% refund if order has not been assigned to a resource
No refund applies if none of the above complies

Facebook Fan Page

70% refund if awaiting details
50% refund if order has not been assigned to a resource
No refund applies if none of the above complies

Google+ Page

70% refund if awaiting details
50% refund if order has not been assigned to a resource
No refund applies if none of the above complies

Twitter Profile

70% refund if awaiting details
50% refund if order has not been assigned to a resource
No refund applies if none of the above complies

SEO Content Package
Press Release Package
Social Media Creation Package
Blog & SMM Package

All packages stated above follow a customized policy depending upon the products/services included in them. Please refer to their individual policy stated above.


Refund Calculation

ContentProz adheres to a very simple Refund Policy on all its services. The set amount of refund (following all the terms and conditions stated explicitly in the Refund Policy draft above/below) will be balanced out from any discounts taken earlier. Thus, the actual payable amount that would be handed over to any of ContentProz’ clients would be:

Total Sum Received x Refund Percentage – Discount Already Applied = Total Refund Amount


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